We assist your business in reliable KYC processes and swift customer onboarding.

Goal: Onboarding, Fraud Prevention, Customer validation

Industry: Technology

Country: Nigeria

Region: Lagos

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The most important moment in the customer relationship isn't when they make the initial decision to purchase, but the period after the purchase, the onboarding phase. It's what really establishes the customer relationship. What your organization does next could mean the difference between having a lifelong customer or another churn statistic.

Over 52% of customers discontinue using products or services after 90 days because of the complicated onboarding process.A sale is only the start, but your onboarding procedure has the power to create or break a client relationship or your company's long-term success.

Your business must work to enhance the customer experience, beginning with the initial point of contact and through relationship growth.

According to Gartner, 20% of a company's current clients may provide 80% of its future income, so delight your customers by reducing their effort to enhance loyalty.

And, research from the Harvard Business school found that a 5% increase in customer retention leads to more than a 25% increase in profits.


Customers who have a bad onboarding experience can hinder your startup's growth because poor onboarding creates unhappy, frustrated users who are unlikely to renew.

They may even tell others about their disappointing experience, spreading bad word-of-mouth about your brand.If your business has run into such negative situations, it's time to assess what customer onboarding challenges may hold your brand back.


Every touchpoint of your consumer's onboarding process should be simple and secure and that's why our solutions help you provide swift and seamless onboarding for your users.


When your customers are happy, they are more likely to stick around and purchase more from you in the future rather than taking a chance on a new product or service provider.

First impressions matter a lot in the online world and can make or break a company, so it's critical to have a long history of success in your field and with loyal clients.

Avoid fraud & Identity theft in your business.

Find out how you can get faster results when you verify your users with just their phone numbers.
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